Returns & Exchanges
We want you to love your signature scent, which is why we offer a 30-day return window for products in their original, unused condition. Please note that for hygiene reasons, we cannot accept returns on fragrances that have been opened or sprayed.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the items in their original packaging, ensuring the product is unused and the seal is intact.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing